Terms of Service
Effective Date: 01-09-2026
Welcome to Crafty Projects. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.
1. General
1.1 These Terms govern your use of our website, including browsing, purchasing products, and creating an account.
1.2 By using this site, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.
1.3 We reserve the right to update or change these Terms at any time. Continued use of the site constitutes acceptance of the updated Terms.
2. Products and Orders
2.1 All products are described as accurately as possible. However, we cannot guarantee that descriptions, images, or pricing will always be error-free.
2.2 By placing an order, you are making an offer to purchase goods subject to these Terms.
2.3 We reserve the right to refuse or cancel any order, including due to pricing errors, suspected fraud, or stock availability.
3. Pricing and Payment
3.1 All prices are listed in [insert currency] and include/exclude VAT where applicable.
3.2 Payments must be made in full at the time of order using approved payment methods, e.g., PayPal, credit/debit card.
3.3 We use secure third-party payment processors. We do not store your credit/debit card details.
4. Shipping and Delivery
4.1 Delivery times are estimates only and are not guaranteed. Delays may occur due to postal/courier services or other factors outside our control.
4.2 The risk of loss or damage to goods passes to you upon delivery.
5. Returns and Refunds
5.1 You have the right to cancel your order within 14 days of receiving your goods (excluding digital downloads and personalised items).
5.2 Goods must be returned unused, in original packaging, and at your expense unless the item is faulty.
5.3 Refunds will be processed within 30 days of receiving returned goods, using the original payment method.
6. Accounts and User Responsibilities
6.1 You may create an account for faster checkout and order tracking. You are responsible for maintaining the confidentiality of your login details.
6.2 You agree not to use our site for unlawful purposes, to transmit harmful code, or to interfere with the operation of the site.
7. Intellectual Property
7.1 All content on this website (text, images, graphics, logos, etc.) is the property of Crafty Studios or licensed to us.
7.2 You may not copy, reproduce, distribute, or exploit any content without our prior written consent.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, [Your Business Name] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products.
8.2 Nothing in these Terms excludes liability for fraud, death, or personal injury caused by our negligence.
9. Governing Law
9.1 These Terms are governed by the laws of England and Wales.
9.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
For any questions about these Terms, please contact us at:
Crafty Projects
Address Upon Request
craftworkcottage@live.com